Terms and Condition
Dear Valued Customers,
Thank you for using Hip and Tell Web Store ( hipandtell.com )
We understand that the key to our success is a happy and satisfied customer. This is why we focus on delivering a simple to use yet exciting shopping experience. In order to make your shopping experience fuss-free and enjoyable, kindly read through the following terms prior to making your pur
Hip and Tell Official webstore ( www.hipandtell.com ) encourages you to read our Terms and Conditions before placing your order.
These terms and conditions apply to all users (including casual browsers) whether or not the registration process has been completed.
By using this Site, you are agreeing to all the terms and conditions related to the usage and access of the Site, as may be updated by HIPANDTELL.COM from time to time, with our without notice. You should understand that by ordering any of our products, or partaking in any promotions, or using the Site for any purpose, you are bound by these Terms of Services. Please check this page regularly to note any changes which may have been made to the Terms of Services.
HIP AND TELL always strives to display the condition and color of the products as accurately as possible.
However, there may still be slight color discrepancies due to individual's computer
Problems With Your Order
We want you have the best online shopping experience, so if you have any problems with your order, please contact our customer service through our LINE@ official (@…. ) or our whatsapp …. We will reply to you as soon as possible.
Risk of loss
All items purchased from HIPANDTELL.COM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Return & Exchange
All sales are final. No refund & No exchange of size/product.
We accept return and exchanges due to some reasons of:
manufacturing defect, wrong products shipped and size exchanges.
- you must make a request within 5 days after you have received the products. We will respond to your request as soon as we can, exchanges can only be made after you receive our response.
- all products must be exactly as you received them with tag still attached.
- all return fees for size exchange including delivery fees are borne by customer.
- In case of manufacturing defect, you must provide photos as a proof.
- We will bear the delivery cost of exchange only if we shipped wrong items or size, and manufacturing defects.
- Product exchange only applied to products with manufactory defect and all exchanges are subject to availability. If the product is no longer in-stock, you can exchange it with others product. Or else, we will refund your purchase. Refund will be made in 5-7 working days.
- You will then have 5 days starting from you receive our response to send it back, if we receive your package more than that, we have the right to cancel your product exchange.
All content and compilations included on this website, such as graphics, logos, images, data, and photographs is the property of hipandtell.com